Following are some useful links to videos that may help answer questions you may have regarding the App. Click on the name, and you will be automatically directed to the video.
I'm having an issue logging in for the first time, can you help me?
I forgot my PIN. How do I change my PIN?
What is the linking accounts feature? How do I link accounts?
How can I view my past and upcoming appointments?
How do I setup an appointment reminder?
How do I request medication refills?
How do I add medication to my list?
How do I view my Lab and DI imaging results?
How do I set up a medication reminder?
How do I access My Chart?
Health Portal and Healow App
The Health Portal is a secure tool that lets you communicate with your doctor and care team, securely and safely view health records and information, any time, 24 hours a day from a computer or smartphone/tablet.
Using the secure portal, you will be able to:
You take the Driver’s Seat; it is YOUR HEATH!
How Do You Sign Up?
Our staff will provide the access to the Health Portal upon patient registration. Patients will receive a welcome email after they provide us with their email. The email will have the subject line: Portal login information from your doctor's office
It will include:
If you have questions or need access, please call our practice and a member of our team will assist you in getting a username and password. An email address is required to have electronic access to your medical information via the Health Portal.
For additional information and assistance with the portal or app please visit www.help.healow.com. You will be able to search for specific answers to issues or questions. You also will have the ability to contact the support team.
Creedmoor Centre Endocrinology | 8340 Bandford Way Suite 001, Raleigh, NC 27615 | office:919.845.3332 | fax 888.714.0059 | Mon-Fri: 8a- 4:30p
Call Us: (919) 845-3332